Intake is a web application for contactless digital contact data collection. It replaces the paper forms used to record people, their contact details and attendance times at events.
Intake offers five modes, which are briefly explained below:
Station Mode: In session host mode, the session host is always automatically checked into the session he started. For this reason, the session host's contact data must be entered once before the first session is started. The station mode allows the unattended operation of Intake without a session host present. Therefore it is also possible to start a session without entering the contact data first. Furthermore Intake remembers the last entered room. In addition, the continuous recording of QR codes is automatically started with password protection for cancelling.
Multi-station mode: Up to now in Intake a session was always linked to exactly one recording station. This applied to both session host mode and station mode. For large events, for example, where there are several entrances and exits, this was a limitation. The new multi-station mode makes it possible to manage a common session with any number of recording stations.
In the simplest case, which we will briefly outline here, you would like to record the contact data of the visitors of an event, where a one-way routing system is provided in the room. Only through the entrance you may enter and only through the exit you may leave the event again. In this case, you can set up one recording station each at the entrance and at the exit and record the visitors at both stations completely independently of each other. A prerequisite is that you have started the multi-station session on both stations with an identical room QR code. Another prerequisite is that the sessions overlap in time. Visitors who leave the room before the end of the session can be recorded at the exit. When the event is over, you can simply close both sessions; visitors who are still checked in are automatically checked out and the recorded data is uploaded to the server of the Trier University of Applied Sciences, as before. There, the records of all sessions are merged in a suitable way. If you accidentally start a session with only one device in multi-station mode, this is no problem - this session will then behave like a normal session in station mode with regard to the data stored on the server after closing the session.
We have provided a presentation and a demo in the video portal of the Trier University of Applied Sciences, which explains the use of the multi-station mode in more detail. We recommend that you watch the videos before using the multi-station mode.
The data will not be used for any other purpose, such as attendance control in courses.
This function is used to change your own personal data stored in the QR code. This may be necessary, for example, after a move or a change of name. You can also change your data several times. If you change your data using "Renew", you will still be the same person for the application and as a result you will be found via all given names in a contact tracking in case of a detected COVID-19 infection.
Do not use this function if you want to generate a QR code for another person. If you want to do so, please read the answer to the question "Can I generate a QR code for another person?"
Yes, but you should pay attention to the following: The "Renew" function is intended for making changes to your own personal data, for example, when you change your address. If you use the "Renew" function on the same PC with the same web browser to store another person's data, the newly generated QR Code will still be linked to you, even if the data is different. If you want to generate a QR code for another person in this way, this will lead to false positive hits when searching for contacts.
If you want to keep your personal data and independently generate a QR code for another person, you can easily open Intake in a new "Private Tab" (Safari), "Incognito Tab" (Chrome) or in "Private Surfing" mode (Firefox). The data stored in these tabs will not overwrite your personal data and will not be stored on your device after closing the tab.
Your personal data is stored by the web browser you use. Other web browsers cannot access this memory. If you use a different web browser than the one you first entered the data in, you will have to enter the data again. However, if you start the original web browser and call Intake, your data will be available again.
If you use Intake in a "Private Tab" (Safari), "Incognito Tab" (Chrome) or "Private Surfing" mode (Firefox), the data you entered will be automatically deleted after closing the tab or web browser. In this case you can simply open Intake in a normal tab. Maybe you also use a web browser that automatically deletes all data after closing a tab (e.g. Firefox Focus). In this case you should use another web browser for Intake.
It is not necessary to own a Smartphone or a Smartwatch to participate in the procedure as a visitor. You can also generate your personal QR Code on your PC at home and then print it out on paper using the "Print" button. You can then bring this printout with you and show it when entering a session.
We recommend not to fall below an edge length of 2 cm. Your printer should be set to a resolution of at least 300 dpi. If the edge length is smaller, it depends on the resolution of the printer and the quality of the scanning camera if and how fast the QR Code can be scanned.
The passwords are set by the administrator and are known only to him. Once authorized as a session host, the password will be given out to you.
Please first determine which iOS/iPadOS version you have. This can be found under Settings > General > About.
If you have a version 12.x.y or older, the operating system only provides the rear camera for the application and therefore the application can only display this camera.
If you have a version 13.x.y or newer, please check the following setting: Preferences > Safari > Camera. If this setting is set to "Ask", please set it to "Allow". Afterwards you should restart the app and test again if the camera selection is now possible.
Please make sure that your device is not muted or the volume is set too low.
Unfortunately, sound playback is currently not possible in the Safari web browser. In all other web browsers the playback of sounds by Intake is possible.
Please refer to the answer to the question "Can I use Intake on devices with iOS/iPadOS?
This functionality is reserved for a very limited group of users. Session hosts can only view the names of the recorded persons during an ongoing session.
After a session is closed, the data is immediately uploaded to the server of the Trier University of Applied Sciences and then deleted from the session host's device. If the upload fails (e.g. because there is no Internet connection at that time), the data remains stored on the device in encrypted form until the device is back online and the automatic, regular upload was successful. You can also trigger the upload manually under "Manage sessions".
As administrator you can download sessions or contacts of visitors. These are first converted into an Excel file. Excel files can be opened using an application that can read this file format. Make sure that you have an appropriate application installed, such as Microsoft Excel or LibreOffice.
There are several possibilities for this. It depends on which hardware is available:
I have the possibility to place a separate device in each room.
In this case we recommend to operate the devices in the so-called station mode. Each device then takes over the contact data recording for the room in which it is placed. Please note that the lecturer (unlike in session host mode) must also check in to the session with his personal QR code.
I only want to use one device for contact data recording.
In this case it depends on the device class you are using:
If you use a device with iOS or iPadOS with an operating system version 13 or higher, you can place multiple independent instances of Intake on your home screen. For example, if you have three rooms, you would install Intake three times on the home screen (see the answer to the question "Can I install Intake as an app on the home screen of a smartphone or tablet?"). Under iOS and iPadOS it is also possible to give these instances of Intake different names (e.g. the room name).
Yes, you can use the web browsers Chrome, Firefox or Opera in their latest versions. We also recommend using the latest version of Android.
On smartphones and tablets from Apple, it is necessary to use Safari in order to use all functions of Intake. Apple does not support the use of the camera on other web browsers, so it is not possible to read QR codes there. However, it is possible to generate the visitor QR code with these web browsers.
The visitor mode is fully functional in these web browsers. However, the session host, station and administrator mode requires the use of Safari on iOS/iPadOS.
Yes, Intake offers full functionality on desktop computers and laptops with camera under all common operating systems and web browsers.
Intake has been successfully tested on the officially supported operating systems (Windows, macOS, Android, iOS, iPadOS) with the following web browsers:
However, Intake cannot be used within Microsoft Internet Explorer.
Yes, this is possible under Android as well as iOS/iPadOS. Depending on the operating system and the used web browser this function is named differently. In any case, you must first launch the web application provided by the organizer in your web browser. The installation then takes place as follows:
This is possible under iOS/iPadOS. You need to use the web browser Safari. On Android you can currently only install one instance.
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